At Nga Du Laundry, we respect and protect the privacy of our customers. This policy explains how we collect, use, and safeguard your personal information when you use our laundry services.
1. Information We Collect
When you use our services, we may collect:
- Name, phone number, and delivery/pick-up address.
- Service booking details via website, phone, or in person.
- Customer requests, feedback, or communication with our staff.
2. How We Use Your Information
Your information will be used only for:
- Confirming and processing laundry services.
- Delivering and returning laundry items correctly and on time.
- Improving our services and customer care.
- Sending promotional offers or updates (only if you agree).
3. Protecting Your Information
- We do not sell, trade, or share customer information with third parties, except as required by law.
- Customer data is stored securely and only accessible by authorized staff.
4. Your Rights
As our customer, you have the right to:
- Request to view, update, or delete your personal information.
- Opt out of receiving promotional messages at any time.
- Contact us directly regarding privacy concerns.
5. Contact Us
If you have any questions or requests about your personal information, please contact:
📍 Nga Du Laundry – Tam Cốc, Ninh Bình
🌐 Website: tamcoclaundry.com
📞 Hotline: +84 982 923 253
🔒 Commitment: Nga Du Laundry is dedicated to protecting your privacy and ensuring every service experience is safe, reliable, and worry-free.